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Relay: AI agents run the workflows, people approve what matters.

Workflows, agents, runs and approvals in one workspace, with a single list of what needs a person and a record of every step each agent took.

Built by Gr8r for its own portfolio. Not client work.

Client
Relay
Project
Workflow automation platform
Platforms
Web app, desktop and mobile
Relay overview: workflow and cost metrics, a needs-attention list with approvals and failed runs, and live agent activity

The problem

Let agents do the work without losing sight of it.

An operations team hands sales, support, billing and reporting work to AI agents that run across many tools. When a run fails, an agent is blocked or costs climb, it is hard to see where and why. The product had to show what every agent is doing, stop for a person before anything risky, and make failures easy to fix.

  • 1Agent work is spread across many tools
  • 2Failures and blocked runs are easy to miss
  • 3Outbound actions need a person to sign off
Overview with metrics, the needs-attention list and live activity
Where the day starts: six items that need a person, next to a live feed of what the agents are doing.
Approval of an outreach email drafted by the Outreach Writer agent, with the agent's reasons and deal context
Each approval shows the proposed action, why the agent proposed it and the context, with approve, edit or reject.

The workflow

From trigger to a person's sign-off.

  1. 1

    Trigger

    A form, a deal stage or a schedule starts the workflow.

  2. 2

    Run

    Agents research, draft and update records step by step.

  3. 3

    Approve

    Risky steps, like an outbound email or a refund, wait for a person.

  4. 4

    Review

    Every run keeps a timeline of its steps, cost and duration.

The product

Built around the runs, not the settings.

Four areas carry most of the work. Each shows what the agents did and puts the next decision one click away.

  1. Workflows

    Steps on a canvas

    Triggers, agent steps, approvals and actions sit on one canvas, with a + on every connection to insert a step.

    Enterprise Outreach workflow on a canvas, from Salesforce trigger through agent steps and an approval to Gmail and Salesforce actions
  2. Runs

    Failures that explain themselves

    A failed run opens on the step that broke, with the reason, the input it sent and what to do next.

    Run timeline for Support Ticket Triage with a failed Salesforce step, its error and input, and the run summary
  3. Agents

    Agents you can read

    Each agent shows its instructions, capabilities, tools, the workflows it runs in and how often it needed a person.

    Outreach Writer agent with its current task, seven-day performance chart, instructions, capabilities, tools and workflows
  4. Analytics

    Where to look first

    Analytics leads with the workflows losing runs or costing more than usual, then shows throughput and cost by workflow.

    Analytics with a where-to-look-first list, run metrics, hourly throughput chart and cost by workflow

Engineering

Fast to move around, clear about every state.

Relay is a single-page app built with Vite and React, with the workflow canvas drawn by React Flow. A command palette, keyboard shortcuts and an Ask Relay panel sit on every screen, and every list shares status tabs, search and filters. The layout works from desktop down to a phone, in dark and light themes.

  • ⌘K command palette
  • Keyboard shortcuts for approve and save
  • React Flow workflow canvas
  • Dark, light and system themes
  1. Runs list with status tabs, workflow filter, search and step progress

    Find: filter runs by status or workflow

  2. Command palette with quick actions and navigation

    Jump: quick actions from the keyboard

  3. Approvals queue with the proposed email

    Decide: approve, edit or reject

Outcomes

Designed for teams that hand work to agents.

What the product demonstrably does. Measured business results will be added only with evidence and approval.

  • One list of what needs a person

    Approvals, failed runs, blocked agents and unusual costs in one place.

  • A person signs off risky steps

    Outbound email and refunds wait with the agent's reasons until someone decides.

  • Every run on record

    Each run keeps its steps, timings, cost and the agents involved.

Bringing AI agents into your operations?

Gr8r helps teams design AI workflows people can trust, and build them as working software.

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