# How We Work: Discover, Define, Design, Engineer, Improve | Gr8r Studio > Gr8r Studio's delivery framework: five stages from business problem to working software, each with tangible outputs and a decision gate, plus the tools we use and how we keep clients in the loop. Source: https://gr8rstudio.com/process How we work # Solve the right problem. Then build it properly. Every engagement starts with a business problem and ends with an accountable outcome. Five stages, each with outputs you can see and a decision before the next one. [Discuss your challenge](https://gr8rstudio.com/contact)[See the five stages](#steps) 1. G1 Discover Understand the business problem 2. G2 Define Agree on a feasible plan 3. G3 Design Make the solution understandable 4. G4 Engineer Deliver dependable working software 5. G5 Improve Prove value and enable ownership - $115M+ Client Funding - [ 1.8K+ GitHub Stars ](https://github.com/gr8rstudio/gr8r-studio) - 50+ Projects Shipped AI helps us move faster. Our team makes the decisions and stands behind the work. - hyperAI Principles ## Six rules every project runs on. We do not use AI to replace thinking. We use it to do more of it, faster. Every week, AI helps us move through the parts of the process that should not slow us down, so our designers can spend time on the work that actually matters. - ### The problem before the technology We map the problem, the people and the systems before proposing screens, code or AI. - ### No launch dates before discovery Durations depend on scope and phases may overlap. We agree the plan in Define, not before. - ### A decision at every gate Each stage ends with a written sign-off by your sponsor and our delivery lead. - ### People review what AI produces Where a wrong answer matters, a person checks it, and there is always an exception path. - ### Working progress, every week A weekly demo of real work, not slides, so nothing important happens out of sight. - ### You own what we build Code, designs, data and documentation are handed over, with a support statement. The Signature Delivery Framework ## Five stages, five gates. Every stage has a goal, outputs you can see, and a gate where you decide what happens next. 1. G1 · Discover ### Understand the business problem Gate: Evidence-backed opportunity and an agreed problem 2. G2 · Define ### Agree on a feasible plan Gate: Approved scope, success criteria and architecture direction 3. G3 · Design ### Make the solution understandable Gate: A tested critical experience and engineering-ready decisions 4. G4 · Engineer ### Deliver dependable working software Gate: A tested, accepted, launch-ready release 5. G5 · Improve ### Prove value and enable ownership Gate: Results reviewed, backlog prioritised, ownership handed over 6. Every gate ### At every gate, you decide. - Accept - Accept with conditions - Revise - Stop Working rhythm ## How we keep you in the loop. No big reveals after two weeks of silence. We share progress regularly, keep feedback loops tight, and move fast without losing you along the way. 60–90 min Kickoff to align goals, scope, risks and how we'll communicate 30–60 min Weekly demo of working progress, with decisions recorded 5 gates Written sign-offs, one at the end of every stage 1 board One shared place for the brief, files, feedback and decisions Honest answers ## Discovery can end in five different answers. We recommend what solves the problem, even when it means building less. Discovery 1. 01No AI is needed 2. 02An off-the-shelf tool is enough 3. 03Rules-based automation 4. 04A custom product 5. 05An AI-assisted solution Tools ## The tools behind every project We keep the stack flexible. These are the tools we use most across design, build, AI, and delivery. ### Design - Figma - Framer - Claude Design - Rive - Adobe Illustrator - Adobe Photoshop ### AI & Build - Claude - Cursor - Perplexity - V0 - Lovable - Midjourney ### Development - React - Next.js - TypeScript - Node.js - React Native - Supabase ### Project & Delivery - Notion - Linear - Loom - Google Meet - Slack - ClickUp Proof ## The framework, applied. The problem, our role and the result, before you open a single page. 1. Shipped · 62 days · Web app + Website SaaS CRM CloseCRM · CRM web app and website · 2026 Built by Gr8r for its own portfolio. Not client work. ### CloseCRM: a calmer workspace for busy sales teams. Reps and managers work across companies, contacts, deals, tasks and inboxes. When those live in separate places, the next action is hard to spot and records drift out of date. We framed the brief around two questions: what should a rep do next, and what does a manager need to trust the pipeline? What we did UX, UI, Design system, Website Outcome 62 days, 3 phases [Read the case study : CloseCRM ](https://gr8rstudio.com/work/closecrm) 2. Product case study AI SaaS SellerOS · Commerce operations platform · 2026 Built by Gr8r for its own portfolio. Not client work. ### SellerOS: one clear workspace for marketplace sellers. A seller running several marketplaces watches sales, stock, inbound shipments, ads and margins, usually in separate tools. Stockouts, delays and margin changes are easy to miss until they cost money. The product had to show what needs attention first, and explain why. What we did Product strategy, UX & UI design, Frontend engineering Outcome One daily briefing [Read the case study : SellerOS ](https://gr8rstudio.com/work/selleros) 3. Product case study AI Fintech LedgerOS · Finance operations platform · 2026 Built by Gr8r for its own portfolio. Not client work. ### LedgerOS: AI agents run the routine finance work, people make the calls. A finance team chases late invoices, codes card spend, approves vendor payments and watches cash, often in separate tools. Automation only helps if the team can see what each agent did and stop anything that looks wrong. The product had to make agent work visible and keep every risky decision with a person. What we did Product strategy, UX & UI design, Frontend engineering Outcome One view of the money [Read the case study : LedgerOS ](https://gr8rstudio.com/work/ledgeros) 4. Product case study SaaS Productivity Task management app · Project and task management · 2026 Built by Gr8r for its own portfolio. Not client work. ### A task workspace that shows the whole team's work at a glance. As a team grows, work scatters across boards, chats and calendars. People lose track of what is theirs, what is late and which project is at risk. The product had to give each person a clear list and give leads the whole picture, without adding process. What we did Product strategy, UX & UI design, Frontend engineering Outcome 1.8K+ stars on GitHub [Read the case study : Task Management App ](https://gr8rstudio.com/work/task-management-app) By the numbers ## The experience behind our work. Our designers and engineers bring years of experience to every project, working together from design to delivery. Funding raised by companies we've worked with $ 115M+ Projects designed and delivered 50+ Years of product design and development experience 10+ People across strategy, design, and engineering 15+ [GitHub stars on our open source task app](https://github.com/gr8rstudio/gr8r-studio) 1.8K+ [Average rating from 11 verified Contra reviews](https://contra.com/tanjimislam/reviews) 5.0 FAQs ## Good questions deserve clear answers. Learn more about our services, pricing, and how we work. If you have something specific in mind, just ask. Ask anything else Reading our answers… ### What does Gr8r Studio do? Gr8r Studio is a digital product design and AI engineering company. We help scaleups and enterprise teams design and build software, improve existing products, and automate business workflows. Our team covers product strategy, UX design, and software engineering, from planning through delivery. ### How much does it cost to work with Gr8r? Our projects start at $8,000, monthly retainers start at $5,500, and UX audits cost $1,500\. The final price depends on your requirements, the complexity of the work, and what needs to be delivered. We agree on the scope and pricing before the project starts. ### Do we need a detailed specification before contacting you? No. You can come to us with an idea, an existing product, or a business problem you're trying to solve. We'll discuss your goals, review what you already have, and help define the requirements before giving you a project proposal. ### Can you redesign our product in seven days? Yes, for products that fit an agreed scope. Our seven day redesign service includes Figma designs, a design system, and a design.md file for developer handoff. We'll review your product first to confirm what's realistic. Larger products with more complicated workflows may need additional time. ### Can you work with our existing software and systems? Yes. We can improve existing products and connect software through APIs, databases, and other integrations. Before recommending an approach, we review your current setup, technical requirements, and any limitations. You don't always need to rebuild everything to make your software work better. ### Does every business problem need AI? No. Sometimes a better interface, a simple automation, or a change to your existing software is enough. We look at the problem first and recommend AI only when it makes sense. Our goal is to build something useful, not add technology your business doesn't need. ### How do you make AI applications reliable? We start by understanding what the system needs to do and where mistakes could cause problems. We plan testing around real situations, unexpected inputs, data access, and error handling. For important decisions, we consider human approval and other safeguards. The right approach depends on the application and its risks. ### Who owns the code, designs, and data? Your business retains ownership of its data. Ownership of the agreed custom designs, source code, and project files transfers according to our contract and payment terms. Third party tools and components may have separate licenses. We explain what's included in the handover before work begins. ### Can we start with a UX audit? Yes. Our UX audit costs $1,500 and helps identify usability problems and areas worth improving. You'll receive findings and recommendations based on the agreed scope. If a separate free introductory review is available, we'll explain what it includes before you book. ### What happens after our product launches? We agree on testing, documentation, and handover before the project ends. If you need ongoing improvements, new features, or engineering support, we can discuss a separate project or monthly retainer. That way, your team knows what's included at launch and what support is available afterward. ## Book a call with our CEO. Pick a time that suits you. A product idea or a workflow that slows your team down: a clear problem is enough, no full specification needed. 5.0 [11 verified reviews Read them on Contra ](https://contra.com/tanjimislam/reviews) - Tanjim is a great designer without any doubt. I love the way he heard my project details and created the better design I was looking for. I highly recommend Tanjim to other Business owners. Thanks Tanjim 🫶 Muhammad Talha · Founder, SetFrame - Amazing work as always! Md Nomail Hossain Samir · Co-founder, Remarked Design - It was really amazing to work with Tanjim, superfast delivery and amazing work Dhruval Golakiya · Founder, Ryplix - It was really amazing to work with Tanjim, Superfast delivery and amazing work, highly recommended for any website design and development Dhruval Golakiya · Founder, Ryplix - Tanjim and his team did a great job on the hero section I needed in Framer. Super easy to work with and delivered exactly what I had in mind. Highly recommeded! Muhammad Talha · Founder, SetFrame - Tanjim is very good at what he does & super easy to work with. He is a genuinely good guy. I highly recommend him! Md Nomail Hossain Samir · Co-founder, Remarked Design - Tanjim is a very talented designer who delivers high-quality work with precision. I hired him to handle client projects for my agency & he exceeded expectations every time. If you need an efficient designer, he is the one to go for! Md Nomail Hossain Samir · Co-founder, Remarked Design - Every project I’ve entrusted to Tanjim has exceeded expectations. If you're looking for a top-tier designer who consistently delivers exceptional work, Tanjim is the one. Looking forward to working together on more projects 🤝 Md Nomail Hossain Samir · Co-founder, Remarked Design - Tanjim is an excellent guy. He is super professional in his work and always goes the extra mile. If you're looking for any UI or Framer work, I highly recommend him! Md Nomail Hossain Samir · Co-founder, Remarked Design - Tanjim is the founder of Gr8r studio and his Framer expertise is exactly what you need if you are looking for design and development work. Tanjim goes the extra mile on his projects and his attention to detail makes every website stand out I collaborated with Tanjim on a project and he is my main choice for a design partnership. Miguel Queirós · Collaborator Your call is with Tanjim Islam, our CEO A free 30-minute conversation about your problem, not a sales pitch. Calendar not loading? [Open the booking page](https://cal.com/tanjim-38/30min) Ask Ali